Reserving your Adventure
To reserve your space, call us at 1-800-672-0775 (outside N. America call 01-902-857-3600), or reserve using the "RESERVE MY SPACE" link on each tour page. Payments can be made with VISA, MasterCard, cheque, or bank transfer. All prices are per person, and are based on double occupancy. A deposit of 30% is required to reserve your space, and the balance is due 30 days before the adventure begins.
Changes and Cancellations
If, after reserving your adventure, you want to switch to another adventure in the same calendar year, you must provide at least 60 days' notice, and pay a change fee of $100 per person (+ tax in Canada). If you want to postpone until the next calendar year, and give us at least 60 days' notice, the change fee will be $200 (+ tax in Canada). All other changes will be treated as cancellations.
Cancellations must be received in writing, and are subject to the following refund conditions:
Cancellations received in writing at least 60 days in advance of start date will receive a 50% refund of any deposit paid.
Cancellations received between 60 and 30 days ahead will forfeit deposit.
Cancellations within 30 days require full payment of the tour cost.
Travel accident and cancellation insurance is strongly recommended.
US residents can obtain quotes and purchase coverage from CSA through this link.
Canadian residents: please contact us for travel insurance options provided by 21st Century Travel Insurance.
All adventure prices are per person, and based on double occupancy. Single occupancy charges reflect the cost of having a room by yourself. If you prefer to share or to avoid the extra cost, and are joining an advertised departure, give us as much notice as you can, and we will do our best to match you with a roommate of the same gender. If you reserve at least 120 days in advance, and are willing to share a room, we will waive the charge even if we are unable to match you with a roommate, where shared occupancy is available. From 120 to 60 days ahead, the charge will be reduced by 50%. Within 60 days, the single occupancy charge must apply until we are able to match you up, in which case any charge will be refunded. Please note that private groups and self-guided tours are are not eligible for single occupancy exemption, and that the exemption can only apply where shared occupancy is available (see below).
Shared Twin Occupancy
Most inns have rooms available with two beds, suitable for sharing by those wanting to avoid single occupancy charges. However, where suitable twin-bedded rooms have already been booked or are otherwise not available, a pro-rated or full single occupancy charge will apply.
If a third participant shares a room with two other full-paying guests, they will receive a 15% adventure discount, or part thereof pro-rated to reflect availability of rooms with a third bed. This will become 20% if they are 12 or under, or 50% if under five years old. Please note that this becomes more readily available if you can accept a temporary bed.
We reserve the right to change prices and itineraries without notice. If relevant currency exchange differs significantly between advertised print date and final balance due date, we reserve the right to apply fair adjustment to the final balance. We reserve the right to cancel trips when circumstances make it necessary, in which case a full refund will be provided. We reserve the right to deny participation to anyone endangering or disrupting the enjoyment of any other trip participants, in our estimation.
How we Guarantee your Dates
We need at least four participants for guided trips, or two for self-guided, at the advertised price. If, 45 days before the guided departure date, there are fewer than four, the following choices are normally offered:
Switch to the self-guided format of the same trip. Cost is usually lower, and we can switch back to guided if we receive sufficient last-minute bookings.
Switch to another trip in the same year.
Keep it privately guided for two people, at a 20% cost premium.
Cancel for a full refund.
Canadian adventures are subject to sales tax. Non-residents only pay half, as long as inns are included in the package cost.
Rewards apply to any guided trip of five days or more as advertised, booked directly with Freewheeling. They are not applicable to self-guided, self-supported, private or customized trips, or new departures requested less than six months in advance unless they fill (10ppl+). They can be combined with each other without limit, but cannot be combined with any other discounts, prizes, or rebates.
If you have referred new customers to book directly with us since your last Freewheeling Adventure, you are entitled to a referral reward. Each new guest who mentions you as a referrer will allow you $125 off your next trip in the same season. Qualifying referrals apply to new guests, excluding family members, who have never traveled with Freewheeling before, and who identify you as where they heard about us. They apply to your next payment once they have confirmed a scheduled guided trip of five days or more. You can ask your referrals to tell us you recommended us, or you can simply give us their name and contact details yourself. Unless they are already on our list, we will send them our invitation, and once they book, can apply the credit to your next adventure. Please claim the reward when you reserve your next trip, or before your final balance is due.
Once you have participated in any adventure, we will apply a $125 preferred guest discount on successive trips within three years.
Luggage is restricted to two soft-sided duffel style pieces per person. One may be large, and the other must conform to airline carry-on rules, usually used as a day bag. Hard sided suitcases and extra luggage, including bike boxes, must be declared at booking, and may incur extra fees to be determined based on circumstance.
All details, conditions and pricing are subject to change without notice.